Knowledgebase

Main functionality located in settings section - add, edit, duplicate objects and related elements, add object groups, drivers, sensors, events. Set up user interface and create sub accounts.

Settings section located in top panel, press settings button as shown below:

Objects management

Object list section

This section allows to manage objects and check object expiration date.

In objects section all account objects are listed, object IMEI, expiration date and object control features.

edit - change object settings.
duplicate - creates object copy with the same details except name and IMEI.
clear history - removes object history and events entries.
remove - permanently removes object.

To process multiple entries do next:

• Mark entries by clicking checkbox on the left.
• Proceed action in action menu located at the bottom of settings window.
• Choose option Clear history or Delete.
• Confirm action which will be applied to all selected entries.

Edit object

To edit object do next:

1. Go to Settings menu located in top panel.
2. In Objects tab choose object to edit and click edit object icon on the right side.
3. Edit object window will appear.

• Name - object name.
• IMEI - GPS device IMEI number.
• Transport model - for example: BMW 750.
• VIN - vehicle VIN number.
• Plate number - vehicle plate number.
• Group - assign object to a predefined group.
• Driver
  
  • No driver - disable feature.
    
  • Auto assign - should be selected if driver change detection is configured with RFID/iButton sensor. With auto assign, system will automatically detect driver according to RFID/iButton parameters.
  • Driver name - predefined driver name.
• Trailer
  
  • No trailer - disable feature.
    
  • Auto assign - should be selected if trailer change detection is configured with RFID/iButton sensor. With auto assign, system will automatically detect trailer according to RFID/iButton parameters.
    
  • Trailer name - predefined trailer name.
• GPS device - allows to write device model (not mandatory).
• SIM card number - enter SIM card number.
• Odometer (km)- you can set how many kilometres vehicle drove.
  • Off
  • GPS - calculates distance using GPS location points. It is not a precise tool, results of vehicle odometer and system may vary.
  • Sensor - system will get data from device sensor.
• Engine hours (h) - you can set how many hours engine worked.
  • Off
  • ACC - calculates engine hours using Ingnition sensor. It is not a precise tool, results of vehicle engine hours and system may vary.
  • Sensor - system will get data from device sensor.

Icon

Accuracy

Do not touch anything in this section as it could impact on the performance of your device.

Sensors

Sensors section allows to add GPS device sensors and assign them to objects. There are many types of sensors which can be widely used. 

To process multiple entries do next:

• Mark entries by clicking checkbox on the left.
• Proceed action in action menu located at the bottom of settings window.
• Choose option Import, Export or Delete.
• Confirm action which will be applied to all selected entries.

To add sensors do next:

1. Go to Settings menu located in top panel,
2. Choose object and click on edit object button.
3. In Edit object window go to Sensors tab.
4. In left bottom corner press button.
5. Sensor properties window will appear.

Sensor

• Name - sensor name.
• Type - sensor type that is suitable for the specific task. Note: for correct sensor type refer to GPS device user manual.
  
  
  • Digital input - displays device sensor value 1 or 0 (enables input fields to enter sensor state text).
  • Digital output - displays device sensor value 1 or 0 (enables input fields to enter sensor state text).
  • Driver assign - this sensor type allows to receive string from RFID or iButton devices. Received string will be checked in system. As a result, information will be seen, which driver is using vehicle. Note: Auto assign must be set in object settings.
  • Engine hours - receives engine hours value.
  • Fuel level - this option requires to specify result type (value or percentage) depending on device information result. For more details refer to GPS device user manual.
  • Fuel consumption - receives total fuel consumption or consumption between two points.
  • Ignition (ACC) - displays device sensor value 1 or 0 (enables input fields to enter sensor state text).
  • Odometer - receives total odometer or odometer between two points.
  • Passenger assign - this sensor type allows to receive string from RFID or iButton devices. Received string will be checked in system. As a result, information will be seen, which passenger is using vehicle. Note: Auto assign must be set in object settings.
  • Temperature - receives temperature value.
  • Trailer assign - this sensor type allows to receive string from RFID or iButton devices. Received string will be checked in system. As a result, information will be seen, which trailer is connected to vehicle. Note: Auto assign must be set in object settings.
  • Custom - allows to enter any necessary sensor information. For more details refer to GPS device user manual.
• Parameter - sensor parameter, refer to sensor parameters section for more details.
• Data list - sensor will be shown in popups on map.
• Popup - sensor will be shown in object details panel.

Result

• Type- option depends on chosen sensor type.
  • Logic - allows to enter text depending on sensor value.
  • Value - this option requires to specify result units of measurement (for example: kg, liters...) and formula (if applicable).
  • Percentage - this option requires to specify result lowest and highest values.
  • Absolute - total value.
  • Relative - value between location points.
• Units of measurement - value depending on sensor type (example: liters, gallons, volts...)
• If sensor "1" (text) - allows to show custom text if result value is 1 (example: if sensor is used to monitor engine state, than if engine is running, text could be ON).
• If sensor "0" (text) - allows to show custom text if result value is 0 (example: if sensor is used to monitor engine state, than if engine is not running, text could be OFF).
• Formula - in some cases need to perform device result calculations to get precise value. Note: for more details refer to your GPS device user manual. In formula field you can multiply, divide, add, subtract, use brackets. X means value which was sent by device.

Depending on sensor and result type parameters you will be able to enter lowest and highest values. This option allows to configure value range. Example: if need to monitor vehicle fuel level and GPS device is sending volts instead of real capacity, we need to know voltage of empty and full fuel tank (example: empty tank: 3 volts, full tank: 10 volts, according to these values: lowest value: 3, highest value: 10).

• Lowest value - lowest sensor value.
• Highest value - highest sensor value.
• Ignore if ignition is off - in some cases this solves fuel level drops when vehicle is not running.

Sensor result preview

Final sensor value preview.

Calibration

This section can be used with Fuel level, Temperature and Custom sensor type. Calibration allows you to set precise parameters of the sensor. Widely used to calculate fuel tank readings or convert sensor voltage to temperature values.

Example 1: Fuel tank

Different places Inside of the fuel tank may be wider or narrower and to get more accurate data you should use calibration.

In order to perform a more precise measurement of fuel tank, it is necessary to measure fuel tank sensor voltage width different fuel level. The system allows you to set up to 50 points, the more points you specify, the more accurate readings you will get.

Directions: Drain the fuel tank, write down the fuel sensor voltage readings, fill the tank with 5 liters/gallons of fuel, make a note of the fuel sensor voltage readings and so on until the tank is full.

Program will calculate fuel amount according to fuel sensor values.

Example of fuel sensor results:

• Empty tank - 2 volts
• 5 liters tank - 3 volts
• 10 liters - 4 volts
• 15 liters - 5 volts
• ...
• 60 liters - 14 volts

Follow these steps to enter data correctly:

• Choose sensor type: Fuel level
• Choose result type: Value
• Enter units of measurement: liters or gallons
• In calibration X field: 2
• In calibration Y field: 0
• Click add button
• In calibration X field: 3
• In calibration Y field: 5
• Click add button
• In calibration X field: 4
• In calibration Y field: 10
• Click add button
• ...
• Save sensor

Example 2: Temperature sensor

If temperature sensor sends volts instead of temperature values, then it is possible to convert results.

In this case we need to know temperature sensor voltage at its lowest and highest states.

• -40 degrees - 3 volts
• 40 degrees - 7 volts

Program will calculate exact temperature according to set values.

Follow these steps to enter data correctly:

• Choose sensor type: Temperature or Custom
• Choose result type: Value
• Enter units of measurement: (according to example, you should use degrees)
• In calibration X field: 3
• In calibration Y field: -40
• Click add button
• In calibration X field: 7
• In calibration Y field: 40
• Click add button
• Save sensor

Dictionary

Dictionary allows to assign text to particular parameter value. Text will be visible in object details panel and popup which appears on map.

Service

Service allows to set a reminder about vehicle maintenance work (example: change engine oil, insurance expiration).

To process multiple entries do next:

• Mark entries by clicking checkbox on the left.
• Proceed action in action menu located at the bottom of settings window.
• Choose option Import, Export or Delete.
• Confirm action which will be applied to all selected entries.

To add reminder entries do next:

1. Go to Settings menu located in top panel,
2. Select object and click on edit object button.
3. In Edit object window click Service tab.
4. In left bottom corner press button.
5. Service properties window will appear.

Service

Name - service name (example: Change engine oil).

Calculations are made according to odometer results:

• Odometer interval (km) - distance after which service must be applied.
• Last service (km) - enter distance when the last time service was done.

Calculations are made according to engine run time:

• Engine hours (h) - time interval after which service must be applied.
• Last service (h) - enter the last time service was done.

Calculations are made according to days:

• Days interval - number of days after which service must be applied.
• Last service - choose last service date.

Trigger event

• Odometer left (km) - event will be triggered if chosen distance reached, option available only if Odometer interval (km) is checked.
• Engine hours left (h) - event will be triggered if chosen time reached, option available only if Engine hours interval (h) is checked.
• Days left - event will be triggered if specified days reached, option available only if Days interval is checked.
• Update last service - automatically updates information.

Current object counters

• Current odometer (km) - current odometer results.
• Current engine hours (h) - current engine hours results.

Custom fields

Additional information can be added to object.

To process multiple entries do next:

• Mark entries by clicking checkbox on the left.
• Proceed action in action menu located at the bottom of settings window.
• Choose option Import, Export or Delete.
• Confirm action which will be applied to all selected entries.

Custom field data can be seen in object details popup. Click object cursor (icon) located on map.

Add object group

This section allows to group objects. This feature is useful managing large amount of objects.

To process multiple entries do next:

• Mark entries by clicking checkbox on the left.
• Proceed action in action menu located at the bottom of settings window.
• Choose option Import, Export or Delete.
• Confirm action which will be applied to all selected entries.

To add new group do next:

1. Go to Settings menu located in top panel,
2. Select object and click on edit object button.
3. In Objects window click Groups tab.
4. In left bottom corner press button.
5. Object group properties window will appear.

In object group properties window enter group name, description (if necessary) and assign objects.

Events management

Events is one of the most important feature which our software offers. Events are used to trigger actions by important or disruptive activities. Customer will get instant SMS/e-mail notifications triggered by different event types.

To process multiple entries do next:

• Mark entries by clicking checkbox on the left.
• Proceed action in action menu located at the bottom of settings window.
• Choose Delete.
• Confirm action which will be applied to all selected entries.

Create event

To create new event do next:

1. Go to Settings menu located in top panel.
2. Click Events tab.
3. In left bottom corner press button.
4. Event properties window will appear.

Event section features are located in tabs depending on feature type.

Main settings

• Active - Turns on and off event. Useful if you don’t want to receive event messages but want to keep event for further usage.
• Event name - event name that will be displayed in events list.
• Event type - current system version supports these events:

Events listed below are supported:

• Connection yes - event is triggered if GPRS connection with GPS device was established.
• Connection no - event is triggered if GPRS connection with GPS device was lost.
• GPS yes - event is triggered if connection with GPS device was established.
• GPS no - event is triggered if connection with GPS device was lost.
• Stopped - event is triggered if GPS device is standing longer than set period of time.
• Moving - event is triggered if GPS device is moving longer than set period of time.
• Engine idle - event is triggered if GPS device engine is idling longer than set period of time.
• Overspeed - object exceeded predefined speed.
• Underspeed - object have slowed down below the specified speed.
• Driver change
• Trailer change
• Service - allows to set a reminder about vehicle maintenance work (example: change engine oil).
• Route in - object crossed predefined route.
• Route out - object distanced from predefined route.
• Zone in - object entered zone.
• Zone out - object left zone.

• Time period (min) - event will be triggered if chosen event type lasts for set period of time.
• Speed limit (kph) - sets speed limit, works with overspeed and underspeed events.
• Parameters and sensors - trigger event regarding sensor condition.

• Objects - select objects which data will be used to trigger events.
• Trigger event depending on routes
  
  • Off - disable dependency.
  • In selected routes - event will be triggered if object goes into selected route.
  • Out of selected routes - event will be triggered if object goes out of selected route.
• Select routes - select route from list. For multiple selection keep "Ctrl" button pressed.

• Trigger event depending on zones
  • Off - disable dependency.
  • In selected zones - event will be associated only to selected zones.
  • Out of selected zones - event will be associated to all zones except selected ones.
• Selected zones - select zone from list. For multiple selection keep "Ctrl" button pressed.

Time

Event time settings allows to choose exact day and time when event will be active.

• Duration from last event in minutes - next event will be triggered only after set period of time.
  
• Week days - event will be active only on chosen days.
• Day time - event will be active in set period of time.

Notifications

• System message - turns on and off system message. Note: system message will be seen only in used browser window.
• Auto hide - automatically hide message after some period of time.
• Push notification - feature is compatible only with Android devices. Push notification is a type of message which is shown by Android OS itself. In order to receive push notifications, feature must be enabled in iTrackers Android app settings.
• Sound alert - choose notification sound.
• Message to e-mail box - turns on and off message to e-mail which is triggered by selected event. Note: notification may be sent to different e-mails, separate e-mail addresses with comma.
• SMS to mobile phone - sends event message via SMS. Must be entered as international format. eg. +61418456540
  
• E-mail template - choose template, which will be used for e-mail notifications. E-mail templates can be created in settings, templates tab.

Colors

• Object arrow color - as soon as event is triggered, object arrow color will be changed.
• Object list color - as soon as event is triggered, object color in left panel object list will be changed.

Templates

Templates section allows to create templates for e-mail and SMS notifications.

To process multiple entries do next:

• Mark entries by clicking checkbox on the left.
• Proceed action in action menu located at the bottom of settings window.
• Choose option Import, Export or Delete.
• Confirm action which will be applied to all selected entries.

To create template do next:

1. Go to Settings menu located in top panel.
2. Click Templates tab.
3. In left bottom corner press button.
4. Template properties window will appear.

User interface

User interface section allows to set various map settings, interface language, measurement units, time zone, etc...

Chat

• New chat message sound alert - choose chat message sound.

Map

• Remember last map position - every time you login to system user interface map will be in the same place you left it (this option requires browser to accept cookies).
• Map startup position
  
  • Default - default software settings.
  • Remember last - every time you login to system user interface map will be in the same place you left it (this option requires browser to accept cookies).
  • Fit objects - map will be automatically zoomed so all objects will be seen in view port.
• Map icon size
• History route color - color of route viewed in history.
• History route highlight color - color of highlighted route viewed in history.

Groups

Collapsed - choose which groups will stay collapsed by default.

Object list

• Details
  
  • Time (position) - In object list panel last known GPS location time will be shown.
  • Time (server) - In object list panel last communication time between GPS device and server will be show.
  • Status - In object list panel GPS device status will be show: moving, stopped, idle or offline.

Other

• Language - user interface language.
• Unit of distance - select miles or kilometers as distance measuring units.
• Unit of capacity - select liters or gallons as capacity measuring units.
• Unit of temperature - select Celsius or Fahrenheit as temperature measuring scale.
• Currency - currency appears with fuel consumption cost.
• Time zone - Indicate your time zone accurately because all time values are displayed in accordance with time zone selected. Make sure that your GPS device time zone is set to 0 UTC.
• Daylight saving time (DST) - or summer time is the practice of advancing clocks during summer months by one hour so that evening daylight lasts an hour longer, while sacrificing normal sunrise times. Typically, regions with summer time adjust clocks forward one hour close to the start of spring and adjust them backward in the autumn to standard time. Set beginning and end date when additional time will be added to time zone.

My account

My account section allows to enter personal information and change account password.

Sub accounts

Sub accounts allows to split main account into smaller accounts with limited privileges, assign only particular objects and zones.

To process multiple entries do next:

• Mark objects by clicking checkbox on the left.
• Proceed action in action menu located at the bottom of settings window.
• Choose Delete.
• Confirm action which will be applied to all selected entries.

To create sub account do next:

1. Go to Settings menu located in top panel.
2. Click Sub accounts tab.
3. In left bottom corner press button.
4. Sub account properties window will appear.

Sub account

• Active - turn sub account on or off.
• Username - sub account user name.
• E-mail - set e-mail that will be used to login to sub account.
• Password - set password for sub account.
• Send credentials - choose whether or not to send email with sub account credentials.
• Expire account - set account expiration date. At due date account will become inactive.

Privileges

Forbid or allow sub account owner to access features below:

• History - allow sub account user to view history section.
• Reports - allow sub account user to view reports section.
• RFID and iButton logbook - allow sub account user to view logbook section.
• DTC (Diagnostic Trouble Codes) - allow sub account user to view DTC section.
• Object control - allow sub account user to view object control section.
• Image gallery - allow sub account user to view image gallery section.
• Chat - allow sub account user to view chat section.

Objects

List of available objects, select one or few that will be monitored in your sub account.

Markers

List of available markers, select one or few that will be monitored in your sub account.

Routes

List of available routes, select one or few that will be monitored in your sub account.

Zones

List of available zones, select one or few (hold "Ctrl" key to select multiple items) that will be monitored in your sub account.

Access via URL

Simple way to access account via URL without need to login, two URLs provided for standard and mobile interface version.